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PRIVACY POLICY

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Last Updated: November 12, 2020


This “Privacy Policy” describes the privacy practices of EcoWarrior, Inc. dba Tera (collectively, “Tera,” “we,” “us” or “our”) in connection with the hellotera.com website and any other website that we own or control and which posts or links to this Privacy Policy (collectively, the “Service”), and the rights and choices available to individuals with respect to their information.

PERSONAL INFORMATION WE COLLECT

Information you provide to us.  Personal information that you may provide through the Service or otherwise includes:

 

  • Contact data, such as your first and last name, email and mailing addresses and phone number;
  • Profile data, such as your username, password and selected interests and/or preferences;
  • Communications, such as information you provide when you contact us with questions, feedback, or otherwise correspond with us online;
  • Content you upload or submit to us through the Service, such as by participating in a survey, writing reviews and commenting on our content or participating in our Community (including any pictures, video, captions and other text, audio and metadata associated with those files);
  • Transaction information, such as your billing and shipping address, purchase details, and payment information;
    • We will not store your payment card details, as this information is provided directly to our third-party payment processor, Stripe. Please see below for additional details.
  • Marketing data, such as your preferences for receiving communications about our activities, events, and publications, and details about how you engage with our communication;
  • Other data that we may collect which is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.

Information we obtain from social media platforms.  We may maintain pages for Tera on social media platforms, such as Facebook, LinkedIn, Twitter, Google, YouTube, Instagram, and other third party platforms. When you visit or interact with our pages on those platforms, the platform provider’s privacy policy will apply to your interactions and their collection, use and processing of your personal information. You or the platforms may provide us with information through the platform, and we will treat such information in accordance with this Privacy Policy.

Information we obtain from other third parties.  We may combine personal information we receive from you with personal information we obtain from other sources, such as data providers; affiliates within our corporate group of companies; business partners; payment processors; and other publicly accessible sources.

Data collected automatically.  We, our service providers, and our business partners may automatically log the following information about you, your computer or mobile device, and your activity over time on the Site and other online services:

  • Device data, such as your computer or mobile device operating system type and version number, manufacturer and model, browser type, screen resolution, IP address, unique identifiers, and general location information such as city or town.
  • Usage data, such as the website you visited before browsing to the Site, pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access.

 

Some of our automatic collection is facilitated by:

 

  • Cookies, which are text files stored on a visitor‘s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently and remembering your preferences, enabling functionality, and helping us understand user activity and patterns.
  • Javascript libraries, which are snippets of code within web pages that execute when certain actions take place.
  • Web beacons, also known as pixel tags or clear GIFs, which are typically used to demonstrate that a webpage or email was accessed or opened, or that certain content within it was viewed or clicked, typically to compile statistics about usage of websites and the success of marketing campaigns.

HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information for the following purposes or as otherwise described to you at the time of collection:

 

Service delivery.  We use your personal information to:

 

  • provide, operate, maintain, and improve the Service;
  • communicate with you regarding the Service, including by sending you Service announcements, technical notices, updates, security alerts, and support and administrative messages;
  • process your Service transactions and process any related payments:
  • understand your needs and interests, and personalize your experience with the Service; and
  • provide support for the Service and respond to your requests, questions and feedback.

 

Research and development.  We may use your personal information for research and development purposes, including to analyze and improve the Service and our business and develop other products and services.  As part of these activities, we may create aggregated, de-identified or other anonymous data from personal information we collect.  We make personal information into anonymous data by removing information that makes the data personally identifiable to you.  We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.  

Marketing.  We and our third party advertising partners may collect and use your personal information for marketing and advertising purposes:

 

  • Direct marketing. If you request information from us, use the Service or participate in our surveys, promotions or events, we may send you Tera-related marketing communications as permitted by law but will provide you with the ability to opt out.
  • Interest-based advertising. We may contract with third-party advertising and social media companies to display ads on our Service and other sites. These companies may use cookies and similar technologies to collect information about you (including the device data and online activity data described above) over time across our Service and other sites and services or your interaction with our emails and use that information to serve ads that they think will interest you. These ads are known as “interest-based advertisements.” You can learn more about your choices for limiting interest-based advertising, in the “Advertising choices” section below.

 

Compliance and protection.  We may use your personal information to:

 

  • protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);
  • audit our internal processes for compliance with legal and contractual requirements and internal policies;
  • enforce our Terms of Use;
  • protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft; and
  • comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities.

 

Other purposes with your consent.  In some cases, we will ask for your consent to collect, use or share your personal information for other purposes. For example, we may ask for your consent to send you marketing emails where required by law or to post your testimonial or endorsement.

HOW WE SHARE YOUR PERSONAL INFORMATION

We do not share your personal information with third parties without your consent, except in the following circumstances or as described in this Privacy Policy:

Affiliates. We may disclose your personal information to our subsidiaries and corporate affiliates for use consistent with this Privacy Policy.

Business transfers. We may sell, transfer or otherwise share some or all of our business or assets, including your personal information, in connection with a business transaction (or potential business transaction) such as a corporate divestiture, merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy or dissolution.

Service providers. We may share your personal information with third party companies and individuals that provide services on our behalf or help us operate our Service (such as customer support, hosting, analytics, email delivery, marketing, and database management services).

Payment processors. Our payments are currently processed through Stripe. Stripe provides us with the online e-commerce platform that allows us to sell products and services to you.  We will not store your payment card details. That information is provided directly to Stripe whose use of your personal information is governed by their Privacy Policy. Stripe adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. Stripe’s Privacy Policy can be viewed at: stripe.com/privacy.

Business partners. We may share your personal information with our business partners who offer a product or service to you jointly with us.

Advertising partners. We work with third-party advertising partners to deliver advertising and personalized content to you on the Service, on other sites and services you may use, and across other devices you may use.

Professional advisors. We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services they render to us.

Compliance and protection. We may disclose your personal information as we believe appropriate to government or law enforcement officials or private parties (a) for the compliance and protection purposes described above; (b) as required by law, lawful requests or legal process, such as to respond to subpoenas or requests from government authorities; (c) where permitted by law in connection with any legal investigation; and (d) to prosecute or defend legal claims.

YOUR CHOICES

Access or update your information. If you have registered for an account with us, you may review and update certain personal information in your account profile by logging into the account.

Marketing communications. You may opt out of marketing-related emails by contacting us at customerservice@hellotera.com. You may continue to receive service-related and other non-marketing emails. 

Cookies & browser web storage. We may allow service providers and other third parties to use cookies and similar technologies to track your browsing activity over time and across the Service and third party websites. Most browsers let you remove or reject cookies.  To do this, follow the instructions in your browser settings.  Many browsers accept cookies by default until you change your settings.  Please note that if you set your browser to disable cookies, the Service may not work properly.  Similarly, your browser settings may allow you to clear your browser web storage.  

Advertising choices. You can limit use of your information for interest-based advertising by:

  • Browser settings. Blocking third party cookies in your browser settings using or ad-blocking browser plug-ins/extensions.
  • Mobile device settings. Using your mobile device settings to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.
  • Platform settings. Using Google’s and Facebook’s interest-based advertising opt-out features:
    • Google: https://adssettings.google.com/
    • Facebook: https://www.facebook.com/about/ads
  • Ad industry tools. Opting out of interest-based ads from companies participating in the following industry opt-out programs:


The opt-out preferences described above must be set on each device for which you want them to apply.  Not all companies that serve interest-based ads participate in the ad industry opt-out programs described above, so even after opting-out, you may still receive some cookies and interest-based ads from other companies.  If you opt-out of interest-based advertisements, you will still see advertisements online, but they may be less relevant to you.

Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit.  We currently do not respond to “Do Not Track” or similar signals.  To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

Declining to provide your personal information.  If you do not provide information indicated as required or mandatory within the Service, or that is otherwise necessary to provide a requested service or feature within the Service, that portion or all of the Service may be unavailable to you and we may deactivate your account.

OTHER SITES AND SERVICES

The Service may contain links to other websites and services operated by third parties, such as social media platforms, advertising services and other websites and applications. These links are not an endorsement of, or representation that we are affiliated with, any third party. We do not control third party websites, applications or services, and are not responsible for their actions. Other websites and services follow different rules regarding their collection, use and disclosure of your personal information. We encourage you to read their privacy policies to learn more.

SECURITY PRACTICES

The security of your personal information is important to us. We take a number of organizational, technical and physical measures designed to protect the personal information we collect, both during transmission and once we receive it. However, no security safeguards are 100% secure and we cannot guarantee the security of your information.

INTERNATIONAL DATA TRANSFER

We are headquartered in the United States and may have service providers in other countries, and your personal information may be transferred to the United States or other locations outside of your state, province, or country where privacy laws may not be as protective as those in your state, province, or country. 

CHILDREN

We do not knowingly collect any information from children under the age of 13. If a parent or legal guardian becomes aware that his or her child has provided us with any personally identifiable information without such parent’s or legal guardian’s consent, he or she should contact us at [customerservice@hellotera.com]. If we become aware that a child under 13 has provided us with any personally identifiable information, we will promptly delete such information and the child’s account.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. We encourage you to periodically review this page for the latest information on our privacy practices. If we make material changes to this Privacy Policy we will notify you by email (if you have an account linked to a valid email address) or another manner through the Service that we believe is reasonably likely to reach you.

 

Any modifications to this Privacy Policy will be effective upon our posting of the new terms and/or upon implementation of the new changes in the Service (or as otherwise indicated at the time of posting). In all cases, your continued use of the Service after the posting of any updated Privacy Policy indicates your acceptance of the update.

CONTACT US

If you have questions about this Privacy Policy, please contact us:

 

EcoWarrior, Inc. dba Tera

930 Tahoe Boulevard, Suite #802, PMB # 459

Incline Village, Nevada 89451

 

Email: customerservice@hellotera.com